Services

We use the latest technology to accelerate payments through electronic claims processing, thereby reducing the time and resources you spend on chasing payments, so that you can focus on providing quality care to your patients.


Providing Billing Information:
Billing information can be submitted to our office using the following methods:
  • Mail
  • Fax
  • Email
  • Courier Service
It is recommended that billing information be forwarded as often as possible to maximize cash flow.

Billing Services:
  • Data Entry - We will obtain the charge information from the provider and/or practice and enter this information into the database, including complete patient record setup.
  • Claims Filing - Depending on the insurance carrier the claims are going to, they will either be filed electronically or via a paper claim, only when necessary.
  • Insurance Verification - We will verify patient's eligibility and benefits with their insurance plan, as well as obtain authorization if required.
  • Transmit claims - Claims will be filed electronically when available daily.
  • Generate and mail patient statements.
Follow-up Services
  • Contact insurance carriers on outstanding claims
  • Resolve billing issues and problems with insurance records via phone follow-up, or internet enabled services.
  • Resolve and process appeals when needed
  • Thorough recovery procedures can generate from 3-5% of net revenue that would ordinarily remain uncollected.
Payments:
  • Patient Payments - All payments and EOB's (Explanation of Benefits) that are received from the practice and/or via electronically will be posted into our database on the patient's account.
  • Claims Denial Management - If a payment or denial has been made incorrectly, we challenge the insurance companies to receive the correct reimbursement for your practice or provider.
  • Post insurance and patient payments.
  • All payments can continue to go to your office or can come to our office! Itís your choice!
Reporting Services:
  • Done on a monthly basis customized for each practice or provider
  • Income reports
  • Insurance aging reports
  • Productivity reports by doctor, office or clinic
  • Referring Physician reports
Remote Data Access:
  • Online access to your data is available 24/7 via the Internet